Careers at Charcroft
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Looking for a new career? See below for the opportunities that are currently available at Charcroft, or contact Vicky at vicky.mellor@charcroft.com for further information.
Charcroft: Careers Currently Available
Job Title: Marketing, Events & Communications Coordinator
Location: Dol-y-Coed, Llanwrtyd Wells, Powys
Reports to: Directors
Hours: Full-time, Monday to Friday
Charcroft Electronics is seeking an organised and proactive Marketing, Events & Communications Coordinator to support the promotion of our products, services, manufacturing capabilities and supplier partnerships.
This varied role will focus on coordinating exhibitions, conferences, supplier activities, customer communications, social media content and company events, whilst working closely with our Business Development Managers, Directors, suppliers and external marketing partners.
The successful candidate will help ensure Charcroft maintains a professional and visible presence within the electronics industry, supporting both business development activities and wider company communications.
Key Responsibilities
Events & Exhibitions
• Coordinate Charcroft's participation in exhibitions, trade shows, conferences and industry events.
• Organise stand logistics, promotional materials, travel and accommodation arrangements.
• Liaise with suppliers regarding joint exhibitions, sponsorship opportunities and event participation.
• Support customer invitations and attendance at events.
• Coordinate post-event communications and follow-up activities.
• Maintain exhibition equipment, promotional stock and event materials.
• Coordinate marketing activities and campaigns in conjunction with internal teams and external marketing partners.
• Assist with the preparation and distribution of newsletters, product updates and company communications.
• Gather and coordinate content relating to supplier news, product launches, customer successes and company activities.
• Support the promotion of Charcroft's manufacturing, distribution and engineering capabilities.
• Assist with internal communications and company announcements.
• Coordinate content for social media platforms, including LinkedIn and other relevant channels.
• Work with internal IT and external marketing resources to ensure website content remains current and accurate.
• Support the publication of company news, event updates and supplier information.
• Monitor engagement and identify opportunities to increase Charcroft's visibility.
• Work closely with suppliers to obtain product information, marketing materials and promotional content.
• Support supplier visits, training sessions and customer events.
• Assist Business Development Managers with marketing collateral and promotional activities.
• Help raise awareness of Charcroft's products, franchises and services across target markets.
• Maintain marketing databases, contact lists and event records.
• Monitor stocks of promotional items, literature and exhibition materials.
• Assist with marketing budgets and expenditure tracking.
• Provide administrative support for marketing, communications and event activities.
• Excellent written and verbal communication skills.
• Strong organisational and administrative abilities.
• Excellent attention to detail.
• Confident using Microsoft Office applications.
• Ability to manage multiple projects and deadlines.
• Professional and proactive approach.
• Strong interpersonal skills and confidence communicating with customers, suppliers and colleagues.
• Previous experience in marketing, communications, events or business support.
• Experience coordinating exhibitions, conferences or customer events.
• Experience managing social media content.
• Knowledge of B2B marketing.
• Experience working within engineering, manufacturing or technical industries.
• Highly organised and self-motivated.
• Enthusiastic and adaptable.
• Strong team player.
• Creative and proactive.
• Professional and confident when representing the business.
• Comfortable working with people at all levels of the organisation.
• Competitive salary
• Company pension scheme
• Life assurance
• 20 days annual leave plus bank holidays
• Employee wellbeing initiatives
• Training and development opportunities
Please send your CV to Vicky Mellor, Director at vicky.mellor@charcroft.com
Job Title: Sales Administrator
Location: Full-time, On-site at Llanwrtyd Wells, Mid Wales (Charcroft HQ)
Contract: Full-time, Permanent
Salary: Competitive, based on experience + benefits
About Charcroft Electronics Ltd
Charcroft Electronics Ltd is a specialist, CECC/BS approved distributor and UK manufacturer of high-reliability passive, interconnect, power, magnetic, optoelectronic, and electromechanical components. With over 50 years of experience, we support customers across defence, aerospace, rail, industrial, and other harsh-environment sectors.
Certified to AS9120 and BS EN ISO9001:2015 and accredited to JOSCAR, BS9000, and IECQ CECC, Charcroft is recognised for technical expertise, quality, and customer service.
Role Overview
We are looking for an organised and proactive Sales Administrator to join our team at our head office in Llanwrtyd Wells.
This role is primarily focused on providing administrative and customer support to the internal and external sales team, helping to ensure the smooth day-to-day running of customer enquiries, quotations, order processing, and general sales administration activities.
The successful candidate will play an important role in maintaining excellent customer service standards, supporting sales processes, and ensuring accurate and timely system updates and communication across departments.
Key Responsibilities
• Provide day-to-day administrative support to the sales team and wider commercial department.
• Respond to customer enquiries via phone and email in a professional and timely manner.
• Prepare and issue customer quotations using internal systems and supplier information.
• Process customer orders accurately and efficiently, ensuring all relevant information is recorded correctly.
• Maintain and update customer, quotation, and order information within company systems.
• Liaise with purchasing, warehouse, quality, and production teams to support order progression and resolve queries.
• Assist with expediting orders, delivery updates, and customer communication.
• Support the sales team with general administration, reporting, and documentation.
• Investigate and help resolve customer issues relating to pricing, deliveries, paperwork, or order discrepancies.
• Ensure a high level of attention to detail and accuracy across all administrative tasks.
Candidate Profile
Essential:
• Strong organisational skills and ability to manage multiple tasks.
• Excellent communication skills with a professional and customer-focused approach.
• High attention to detail and accuracy.
• Good IT skills, including Microsoft Office (Excel, Outlook, Word).
• Ability to work both independently and as part of a team.
• Previous experience in an administration, customer service, or sales support role.
• Experience within electronics, manufacturing, engineering, or distribution environments.
• Knowledge of electronic components or technical products would be beneficial, although training will be provided.
Why Join Charcroft?
• Join a long-established and respected UK business with over 50 years of industry experience.
• Be part of a supportive and friendly team environment.
• Gain experience within a specialist technical distribution and manufacturing sector.
• Opportunities for training, development, and progression.
• Competitive salary and benefits package.
Please send your CV to Vicky Mellor at vicky.mellor@charcroft.com
Job Title: Internal Sales Representative
Location: Llanwrtyd Wells, Powys
Contract: Full-time, 37.5 hours per week
Charcroft Electronics Ltd. is a UK-based specialist manufacturer and distributor of high-reliability electronic components. With over 50 years of experience supporting customers in the aerospace, defence, transportation, and industrial sectors, Charcroft is recognised for its technical expertise, customer focus, and quality.
We are proud to be an award-winning Welsh business with a friendly and supportive culture. Our team works closely with both customers and suppliers to deliver outstanding service and solutions.
Role Overview
The Internal Sales Representative will play a key role in supporting customers and driving sales growth within Charcroft’s distribution business.
Reporting to the Sales Office Manager, you will work closely with the external Business Development team, suppliers, and customers to prepare quotations, process orders, and provide exceptional customer service.
This is an excellent opportunity for someone with a proactive attitude and strong communication skills who enjoys building relationships and working in a fast-paced, technical environment.
Key Responsibilities
Customer Service & Sales Support:
• Act as a key point of contact for customers via phone and email.
• Prepare accurate quotations and follow up proactively to convert opportunities into orders.
• Process customer purchase orders efficiently and accurately.
• Provide product information, lead times, and pricing to customers in line with company policies.
• Work closely with the Business Development Managers (BDMs) to support customer accounts and new business opportunities.
• Maintain and update customer information and communications within the CRM and ERP systems.
• Liaise with suppliers to obtain pricing, lead times, and technical data for quotations.
• Build and maintain strong supplier relationships to ensure timely and competitive responses.
• Support purchasing with order tracking or queries as required.
• Ensure all quotations, orders, and communications are accurately recorded.
• Monitor and follow up on open quotes and opportunities.
• Support sales reporting, pipeline tracking, and performance metrics as requested by the Sales Office Manager.
• Work collaboratively with colleagues across departments to ensure a seamless customer experience.
Skills & Experience
Essential:
• Experience in an internal sales, customer service, or commercial role (preferably in manufacturing, distribution, or engineering).
• Strong communication and relationship-building skills..
• High level of accuracy and attention to detail.
• Ability to prioritise tasks and manage multiple customer accounts.
• Good IT skills including Excel, Outlook, and ERP or CRM systems.
Desirable
• Understanding of components, part numbers, and basic technical terminology (training provided).
Personal Attributes
• Proactive, positive, and team-oriented approach.
• Customer-focused mindset with a passion for service excellence.
• Strong organisational skills and willingness to learn.
• Ability to work collaboratively in a close-knit team environment.
Benefits
• Competitive salary based on experience.
• 20 days annual leave plus bank holidays.
• Company pension and private healthcare (after qualifying period).
• Ongoing training and development opportunities.
• Friendly, supportive, and inclusive working environment.
Please send your CV to Vicky Mellor at vicky.mellor@charcroft.com